FIRST CUSTOMER CONTACT LIMITED

Active London

Combined office administrative service activities

369 employees website.com
Travel and transportation Combined office administrative service activities
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FIRST CUSTOMER CONTACT LIMITED

Combined office administrative service activities

Founded 7 Feb 2012 Active London, United Kingdom 369 employees website.com
Travel and transportation Combined office administrative service activities

Previous Company Names

HORIZON TRAINS LIMITED 7 Feb 2012 — 8 Jan 2019
Accounts Submitted 24 Nov 2025 Next due 31 Dec 2026 7 months remaining
Confirmation Submitted 6 Jan 2026 Next due 17 Jan 2027 8 months remaining
Net assets £7M £3M 2024 year on year
Total assets £24M £3M 2024 year on year
Total Liabilities £17M £426K 2024 year on year
Charges None No charges registered

Contact & Details

Contact

Registered Address

8th Floor The Point 37 North Wharf Road London W2 1AF United Kingdom

Telephone

0800 000 0000

Website

www.example.com

Full company profile for FIRST CUSTOMER CONTACT LIMITED (07939526), an active travel and transportation company based in London, United Kingdom. Incorporated 7 Feb 2012. Combined office administrative service activities. View financials, directors, shareholders, and filings.

Business Summary

This company specializes in providing innovative solutions and services across multiple sectors.

Products & Services

consulting software analytics integration

Reports

Credit Report

In-depth credit score, financial analysis, risk assessment and company intelligence.

Financials

Financials

Period 1 Jan → 31 Dec 2024
Type Total Exemption Full
Next accounts 31 December 2025
Due by 30 September 2026 9 months

Balance Sheet & P&L (2013–2024)

Cash in Bank

£21.50M

Increased by £11.07M (+106%)

Net Assets

£7.14M

Increased by £3.41M (+91%)

Total Liabilities

£16.98M

Decreased by £426.00k (-2%)

Turnover

£27.69M

Increased by £652.00k (+2%)

Employees

369

Decreased by 4 (-1%)

Debt Ratio

70%

Decreased by 12 (-15%)

Financial History

Revenue, profit, EBITDA and key financial figures

2024
Dec Year End
2023
Dec Year End
P&L
Revenue
£142.3M
£128.7M
Gross Profit
£48.2M
£43.1M
Operating Profit
£22.4M
£19.8M
Net Profit
£18.1M
£15.9M
EBITDA
£31.5M
£28.2M
Assets
Cash
£24.7M
£21.3M
Total Assets
£89.4M
£82.1M
Liabilities
Total Liabilities
£45.2M
£41.8M
Key Metrics
Employees
1,247
1,156
Latest Revenue
£142.3M
Latest EBITDA
£31.5M
Cash Position
£24.7M

Funding

Fundraising & Grants

No fundraising or grants recorded

Investors (0)

No investor information available

Officers

Officers

1 active 2 resigned
Status
Rebecca Miriam BebbingtonDirectorBritishUnited Kingdom405 Dec 2023Active

Shareholders

Shareholders (1)

First Rail Holdings Limited
100.0%

Persons with Significant Control

Persons with Significant Control (1)

1 Active
Active
Notified 6 Apr 2016
Nature of Control
  • Ownership Of Shares 75 To 100 Percent,voting Rights 75 To 100 Percent,right To Appoint And Remove Directors

Group Structure

Group Structure

FIRSTGROUP PLC united kingdom
FIRST CUSTOMER CONTACT LIMITED Current Company

Charges

Charges

No charges registered

Properties

Properties

0 total

No related properties

Documents

Company Filings

DateCategoryDescriptionDocument
5 May 2026OfficersAppointment of Mr Neelanjan Ganguly as director on 3 May 2026
5 May 2026OfficersTermination of Benjamin John Caswell as director on 3 May 2026
5 May 2026OfficersTermination of David Ira Statham as director on 3 May 2026
6 Jan 2026OfficersChange to director Ms Rebecca Miriam Bebbington on 6 Jan 2026
6 Jan 2026Confirmation StatementConfirmation statement made on 3 Jan 2026 with no updates
5 May 2026 Officers

Appointment of Mr Neelanjan Ganguly as director on 3 May 2026

5 May 2026 Officers

Termination of Benjamin John Caswell as director on 3 May 2026

5 May 2026 Officers

Termination of David Ira Statham as director on 3 May 2026

6 Jan 2026 Officers

Change to director Ms Rebecca Miriam Bebbington on 6 Jan 2026

6 Jan 2026 Confirmation Statement

Confirmation statement made on 3 Jan 2026 with no updates

Recent Activity

Latest Activity

Appointment of Mr Neelanjan Ganguly as director on 3 May 2026

1 weeks ago on 5 May 2026

Termination of Benjamin John Caswell as director on 3 May 2026

1 weeks ago on 5 May 2026

Termination of David Ira Statham as director on 3 May 2026

1 weeks ago on 5 May 2026

Change to director Ms Rebecca Miriam Bebbington on 6 Jan 2026

4 months ago on 6 Jan 2026

Confirmation statement made on 3 Jan 2026 with no updates

4 months ago on 6 Jan 2026